Privacy Policy

Instants Zen Sàrl (hereinafter "we") is committed to ensuring that the collection and processing of your data are carried out lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation ("GDPR") and the Swiss Federal Act on Data Protection (FADP).

Our collection is limited to what is necessary, in accordance with the principle of data minimization. The definitions provided in Article 4 of the GDPR are applicable here. In the event of modifications to these terms, we undertake not to substantially lower the level of confidentiality without informing you in advance.

Through this policy, we strive to answer the following questions: What personal data do we process? For what purposes? On what legal bases? What are your rights? How can you exercise them? For how long is the data kept?

You will also find our commitments regarding sub-processing, transfers, communication to third parties, and in the event of a security breach. For any clarification or complaint, please do not hesitate to contact us.

1/ Categories of Personal Data Collected

In the course of our activity on instant-academy.com (the "Site"), you transmit the following information by filling out inquiry forms and communicating with us:

Browsing Data: Data collected through cookies and similar technologies (date, time of connection/navigation, browser type, browser language, IP address, location data).
Contact Information: Identity and contact details (title, last name, first name, email address, postal address, phone number).
Commercial Relationship Data: Information relative to the contractual relationship (details of ordered trainings/services) as well as banking and transactional information (date of transaction, amount, order number).
Training Follow-up: Data related to your progress in our courses (module consultation, time spent, webinars participation, surveys).

2/ Purpose of Data Processing

Identification of persons using the Site to order our products and/or services.
Creation and management of customer accounts and execution of payments.
Management of contracts, orders, deliveries, and billing.
Customer relationship management and handling of reviews.
Processing of inquiries and complaints.
Prevention and combat against fraud.
Improvement of the Site and our offers.

3/ Legal Bases

Processing is based on:

Contractual performance: Necessary to provide the services requested under our GTC.
Legitimate interests: For commercial prospecting, keeping proof of transactions, and recovery.
Consent: Where required by law, we will ask for your express consent.

4/ Data Retention

Personal data is not kept beyond the time necessary for the execution of the defined obligations or required by legislation. If you have not been active for 4 months, you may receive an email inviting you to reconnect, otherwise your data will be deleted.

5/ Cookies

The Site uses cookies for statistical purposes, service optimization, and sometimes advertising. The maximum retention period for cookies is 13 months. You can disable cookies in your browser settings, though some services may not function correctly.

6/ Your Rights

You have the right to access, rectify, or erase your data, as well as the right to query, limit processing, portability, and objection. You can also withdraw your consent at any time.

Requests should be sent by email to: support@instant-academy.com.

Legal Mentions

1/ Site Editor

Instants Zen Sàrl, a limited liability company registered in Switzerland, capital 20,000 CHF. Commercial Register Number: CH-217.3.558.474-0

Registered Office: PO Box, 1782 Belfaux, Switzerland Tel: +33 (0)9 72 13 33 88 Email: support@instant-academy.com

2/ Publication Director

Mr. Cédric Vonlanthen

3/ Hosting

Web pages are hosted by Infomaniak Network SA (Switzerland) and Ontraport (USA).

4/ Intellectual Property

The Editor holds the intellectual property rights to all site content. Total or partial reproduction is strictly prohibited without prior authorization.

5/ Governing Law

These legal terms are governed by Swiss law. In case of dispute, only the French version of our legal documents shall be binding.

Legal Terms